Politique de confidentialité
et de cookies
Date d’entrée en vigueur: 2025.04.01
RIX Freight Group (“we”, “our”, “us”) is the brand name under which RIX Freight SIA, a company registered in Latvia, operates. For the purposes of this Privacy and Cookies Policy, references to “RIX Freight Group” refer to RIX Freight SIA, the legal entity responsible for the processing of personal data.
RIX Freight SIA (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the lawful processing of your personal data in accordance with the Règlement général sur la protection des données (UE) 2016/679 (RGPD) et aux lois relatives à la protection des données.
1. Quelles données nous collectons
Nous pouvons collecter et traiter les types de données personnelles suivants :
- Coordonnées : nom, entreprise, adresse e-mail, numéro de téléphone
- Informations sur l'entreprise : nom de l'entreprise, adresse, numéro de TVA
- Données d’expédition : adresses de ramassage et de livraison, descriptions des marchandises
- Données d’utilisation du site Web : adresse IP, informations du navigateur, cookies, et données d’analyse d’utilisation
2. Comment nous utilisons vos données
Nous traitons vos données personnelles pour les finalités suivantes :
- Répondre aux demandes et fournir des devis
- Traiter et gérer les services de transport et logistique
- Exploiter et améliorer notre site Web
- Gérer les comptes clients et la communication
- Se conformer aux obligations légales (ex. : déclarations en douane)
3. Base légale du traitement
Nous nous appuyons sur les bases légales suivantes pour traiter vos données :
- Exécution d’un contrat
- Conformité à des obligations légales
- Intérêt légitime (ex. : analyses Web, amélioration des services)
- Consentement,lorsque requis (ex. : marketing par e-mail)
4. Durée de conservation de vos données
Nous ne conservons les données personnelles que le temps nécessaire pour atteindre les objectifs décrits ci-dessus, ou selon les exigences légales.
5. Partage de vos données
Nous ne vendons pas vos données. Nous pouvons les partager avec :
- Nos prestataires logistiques et informatiques
- Fournisseurs de services Cloud et CRM
- Autorités publiques lorsque la loi l'exige
- Autres parties avec votre autorisation explicite
6. Transferts internationaux de données
Nous pouvons transférer vos données en dehors de l'UE/EEE avec des garanties appropriées (ex. : clauses contractuelles types) conformément au RGPD.
7. Vos droits
Conformément au RGPD, vous avez le droit de :
- Accéder à vos données personnelles
- Demander la rectification ou la suppression
- Vous opposer au traitement ou le restreindre
- Demander la portabilité des données
- Retirer votre consentement à tout moment
- Déposer une plainte auprès d’une autorité de protection des données
Contact : [email protected]
8. Cookies
Notre site utilise des cookies pour améliorer l'expérience utilisateur, notamment :
- Cookies essentiels : nécessaires au bon fonctionnement du site
- Cookies analytiques : pour suivre l'utilisation du site (ex. : Google Analytics)
- Cookies fonctionnels : pour mémoriser vos préférences
Vous pouvez gérer les paramètres de cookies dans votre navigateur ou refuser les cookies non essentiels.
9. Modifications de cette politique
Nous pouvons mettre à jour cette politique. La version la plus récente sera toujours publiée sur cette page.
10. Contactez-nous
Pour toute question ou demande relative à cette politique ou à vos données, veuillez nous contacter :
RIX Freight SIA
Vienības gatve 109, Rīga, LV‑1058, Lettonie
+371 223 05 258
Introduction
RIX FREIGHT is committed to ensuring your privacy is protected. We adhere to the General Data Protection Regulation (GDPR) and are dedicated to processing your personal data securely and transparently. This notice outlines the types of data we collect, how we use it, how long we keep it, and your rights regarding your data.
Information We May Collect from You
We may collect the following personal data:
- Contact details, including name, job title, email address, and phone number.
- Information about your company, such as registration, EORI and VAT numbers, and bank details.
- Demographic information, including nationality, date of birth, and preferences.
- Service-related details, such as your enquiries and requirements.
- Information related to surveys or promotional offers.
Who We Share Your Data With
- Internal Use: Data is shared within RIX FREIGHT to fulfill requests.
- Third Parties: Shared only for legitimate services, such as customs or logistics support.
- Legal Obligations: Shared when required by law or during a company sale or restructure.
- International Transfers: Data may be transferred outside the EEA, in compliance with GDPR regulations.
How We Use Your Data
We use your personal data to:
- Fulfill your requests and manage transactions or contracts.
- Comply with legal requirements and protect your interests.
- Carry out activities that align with the legitimate interests of RIX FREIGHT.
Send direct marketing communications, including newsletters, industry updates, and promotional offers (with your consent). You can unsubscribe at any time by following the instructions in our emails or contacting us directly.
Cookies
A cookie is a small text file stored on your device to enhance your website experience. Cookies allow us to:
- Monitor site performance and improve usability.
- Tailor services to your preferences.
- Analyze website traffic through tools like Google Analytics.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for data processing at any time.
- Request the deletion or transfer of your data.
- Object to data processing for specific purposes.
How to Manage Cookies
You can manage cookies through your browser settings. For detailed instructions, visit www.allaboutcookies.org.
Google Analytics
We use Google Analytics to analyze website traffic and improve functionality. By using this site, you consent to the processing of data by Google under its privacy policies.
Data Security
RIX FREIGHT takes the security of your data seriously. We have policies in place to protect data against loss, unauthorized access, and misuse.
Data Protection Officer
Our Data Protection Officer ensures compliance with data protection laws. If you have questions or concerns, contact us at [email protected]
Making a Complaint
If you believe your data protection rights have been violated, you may lodge a complaint with the relevant supervisory authority.
Contactez-Nous
For questions about this policy or to exercise your rights, please contact:
- E-mail: [email protected]
- Téléphone: +371 223 05 258
Introduction
RIX FREIGHT is committed to ensuring your privacy is protected. We adhere to the General Data Protection Regulation (GDPR) and are dedicated to processing your data securely and transparently. This notice outlines the types of data we collect, how we use it, how long we keep it, and your rights regarding your data.
Information We May Collect from You
We may collect the following personal data:
- Contact details, including name, job title, email address, and phone number.
- Information about your company, such as registration, EORI and VAT numbers, and bank details.
- Demographic information, including nationality, date of birth, and preferences.
- Service-related details, such as your enquiries and requirements.
- Information related to surveys or promotional offers.
Who We Share Your Data With
- Internal Use: Data is shared within RIX FREIGHT to fulfill requests.
- Third Parties: Shared only for legitimate services, such as customs or logistics support.
- Legal Obligations: Shared when required by law or during a company sale or restructure.
- International Transfers: Data may be transferred outside the EEA, in compliance with GDPR.
How We Use Your Data
We use your data to:
- Fulfill your requests and manage transactions or contracts.
- Comply with legal requirements and protect your interests.
- Carry out activities that align with the legitimate interests of RIX FREIGHT.
Cookies
A cookie is a small text file stored on your device to enhance your website experience. Cookies allow us to:
- Monitor site performance and improve usability.
- Tailor services to your preferences.
- Analyze website traffic through tools like Google Analytics.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for data processing at any time.
- Request the deletion or transfer of your data.
- Object to data processing for specific purposes.
How to Manage Cookies
You can manage cookies through your browser settings. For detailed instructions, visit www.allaboutcookies.org.
Google Analytics
We use Google Analytics to analyze website traffic and improve functionality. By using this site, you consent to Google’s processing of data under its privacy policies.
Data Security
RIX FREIGHT takes the security of your data seriously. We have policies to protect data against loss, unauthorized access, and misuse.
Data Protection Officer
Our Data Protection Officer ensures compliance with data protection laws. If you have questions or concerns, contact us at [email protected]
Making a Complaint
If you believe your data protection rights have been violated, you may complain to the relevant supervisory authority.
Contactez-Nous
For questions about this policy or to exercise your rights, please contact:
- E-mail: [email protected]
- Téléphone: +371 123 45678
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